Help center

We've collected some FAQs to help you more quickly.

Frequently ask questions

We've collected some frequently asked questions to help you! :)

Q.

When will my server be available?

The servers are installed instantly, and automatically, after payment confirmation. Payment analysis time varies according to the method used.

Q.

Can I upgrade / downgrade my plan in the future?

Yes! You can upgrade or downgrade whenever you want and instantly: To perform the Upgrade or Downgrade you need to go to the Client Area> Services> Upgrade / Downgrade page. Remember that when you upgrade, you will be charged only the difference between the plans (in proportion to the days remaining on your current invoice).

Q.

Do you offer automatic payments?

Yes! NikyusHosting is a subscription-based service for the convenience of our users. Payments via credit card and Paypal are automatically renewed. However, you can cancel the automatic charge at any time.

Q.

Does the plan provide MySQL databases?

Yes! We provide MySQL free of charge :) To use the database you must first create it in the Dashboard on the Databases tab.