Terms of Use and Use

By accessing the website, you agree to comply with these terms of service, all applicable laws and regulations and agree that you are responsible for compliance with all applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this website. The materials on this site are protected by applicable copyright and trademark laws.

Downtime surcharge: For each day of service unavailability, the customer will receive two bonus days (one day referring to the time the service remained unavailable and the other as a form of reward for the complication). Such bonus must be requested on the same day, otherwise it will be invalid.

Blocking / removal policy: Our suspension policy is 1 calendar days late, removal is 10 calendar days late, so avoid late payment and major problems; With the removal of the services, it will not be possible to recover files / content from FTP.

Closing of service provision: We reserve the right at any time to terminate, without prior notice, the service provision contract, due to suspected violation of the terms of services and usage policy, or due to commercial disinterest, performing the chargeback for the client of the remaining days of the service.

Price adjustments: Price readjustments can occur at any time due to several factors. New customers will pay the adjusted price and existing customers will be adjusted on the next due date; the readjustments will never come with prior warnings, but later so that the already customers are not negatively surprised.

About services and their purchase: The payment approval time varies according to the form of the payment, and goes immediately (credit card) to the variation of 1 to 2 working days (boleto), time reserved for bank clearing.

Disclaimer and Limitations: We do not guarantee that your use of our services will be uninterrupted, timely, safe or error-free. We do not guarantee that the results of using the services will be accurate or reliable, and may not achieve total customer satisfaction. You expressly agree that your use or inability to use the service is at your own risk. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the extent permitted by law.

Links: We do not analyze all the sites linked to your site and are not responsible for the content of any linked sites. The inclusion of any link does not imply endorsement by NikyusHosting of the site. The use of any linked website is at the user's own risk.

Modifications: NikyusHosting may revise these website terms of service at any time without notice. By using this website, you agree to be bound by the current version of these terms of service.

Applicable law: These terms and conditions are governed and interpreted in accordance with the laws of Brazil and you are irrevocably subject to the exclusive jurisdiction of the courts in that state or location.

Refund policy

In compliance with the legal provision of Art. 49 of the Consumer Code, in case of non-satisfaction by the contractor, it has up to 7 days after the recharge to request the return of the total amount paid, thus doing the service in which it was contracted to be canceled. In cases such as renewals, the contractor will not be guaranteed a refund of the total amount paid. Regarding technical problems, our team will evaluate on a case-by-case basis and decide, based on the customer's preference and the relevant legislation. You are aware that the refund can take up to 3 business days after the financial support reply to be made, only refund requests that are opened within the ticket on the website will be considered. When identifying abusive behavior in your Consumer Code right in the refills made on our website, they will not be refunded.

Privacy policy

Your privacy is important to us. It is NikyusHosting's policy to respect your privacy in relation to any information about you that we may collect on the NikyusHosting website, and other websites that we own and operate. We request personal information only when we really need it to provide you with a service. We do this by fair and legal means, with your knowledge and consent. We also tell you why we are collecting it and how it will be used. We only retain the information collected for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We do not share personally identifiable information publicly or with third parties, except as required by law. Our website may have links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and we cannot accept responsibility for their respective privacy policies. You are free to refuse our request for personal information, understanding that we may not be able to provide some of the desired services. Your continued use of our website will be considered acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

Use of Third Parties

We are not responsible for any (MOD, FRAMEWORK, SCRIPT) or any third party tool that may harm or cause loss/damage to the user.